Introduction
As a real estate investor, you have to juggle numerous responsibilities on a daily basis. You need to pull motivated seller lists, cold call sellers, send texts, and create marketing and advertising campaigns on Facebook and Google.
You also have to talk to motivated sellers daily, follow up on all the seller leads in your database, go on appointments, talk to sellers, and create purchase contracts.
As if that wasn’t time consuming enough, if you are a wholesaler, then as soon as you have a house under contract you have to focus on finding a cash buyer for that property. If you are a new real estate investor this can get pretty exhausting. Which is why it’s good to outsource certain tasks.
One of the easiest tasks to outsource is to use a live call answering service for your motivated seller leads. This allows you to have your phone answered all the time (24/7), and frees up your time to focus on other things (like buying more houses and closing more deals).
Let’s look at some of the benefits and advantages that you will get as a real estate investor when you choose to outsource answering your phone to a live call answering service that is knowledgeable about talking to motivated sellers. You don’t want any generic answering service. You want a company that has trained agents who know what questions to ask motivated sellers.
We have had good results with a company called Call Porter.
Immediate Response to Leads
Timing is everything. When a potential seller reaches out to you about selling their house, they expect a prompt response and they expect someone to answer. Live call answering services like Call Porter ensure that every call is answered in real-time, helping you capture seller leads before your competition (who are using voicemail). Calls that are live answered, have a much higher likelihood of closing. That’s a proven fact. So ask yourself how many deals you are willing to lose per year by not being able to answer the phone.
24/7 Availability
You can’t be available 24/7. Sellers who are motivated to sell their homes often lose sleep trying to figure out how to sell their houses fast for cash. That’s where having a dedicated live call answering service like Call Porter that is specifically focused on talking to motivated sellers will really help you. Do you really want to be answering seller calls while you are on appointments? What about when you are on the phone? Do you really want to be answering seller calls when you are on vacation? Or at your kid’s soccer game? Or when you are sick? Probably not. By outsourcing this task, you free up your time to do more valuable things (like buying more houses and closing more deals).
First Impressions Matter
First impressions matter. A live call answering service like Call Porter gives you a professional and polished image for your business. Well-trained operators can handle calls with courtesy, ensuring that potential sellers have a positive experience. This will really set you apart from competitors who are relying on voicemail and returning calls a day later. Many times the seller will not pick up the call. Answering that first call matters, and will make the difference in how many deals you can close.
Call Screening and Filtering
Not all callers are sellers. Some calls will be real leads, but others could be spam, robo calls, telemarketers, or solicitations. Live call answering services like Call Porter can screen and filter your inbound calls, making sure that you only spend time returning calls to actual sellers who are motivated to sell. This can save you valuable time and allow you to focus on buying more houses and closing more deals.
Appointment Scheduling
Live call answering services can handle appointment scheduling with sellers for you. After the seller has been screened, if they are truly motivated the agent can book an appointment for you to meet with the seller. This will help you maintain a more organized and efficient calendar full of motivated seller appointments. Would you rather spend your time screening calls or meeting with sellers? Which of these tasks is more valuable? As a real estate investor, your time is very valuable. Let someone else answer that phone.
Cost-Efficiency
Hiring a full-time team member to answer your phone can be expensive, especially for smaller mom and pop real estate companies that are just starting out. If you have a full time job, live call answering services offer a cost-effective way for you to have your motivated seller leads answered, without disrupting your daily work schedule. You only pay for the minutes used, eliminating the need for salaries, benefits, and training costs associated with in-house staff.
Conclusion
Live call answering services that specialize in motivated sellers like Call Porter offer a range of benefits that can help real estate investors streamline their operations, enhance their professional image, and ultimately increase their profitability. By providing immediate responses, 24/7 availability, and professional customer service, these services empower real estate investors to focus on what they do best, which is buying and selling more houses and growing their real estate portfolios. If you’re looking to take your real estate investment business to the next level, consider the advantages of using a live call answering service.
